PRIVACY POLICY

We take our customers privacy seriously and we will only collect and use your personal information as outlined below. Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry’s best practice.

Any and all of the details that you provide Bunnies' Room are strictly confidential. The use of all of these details will always be approved by you, unless in the case of legal requirements. Bunnies' Room will not sell or give your information to any third parties not associated with our website directly. Access to your details by Bunnies' Room staff will be strictly limited to management.

If you have any questions about your privacy or the storage of your personal information, please email support@bunniesroom.com

We use your Personal Information only for providing and improving bunniesroom.com. By using our site, you agree to the collection and use of information in accordance with this policy.

Personal Information Collected

While using Bunnies' Room, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Collection of your personal information can occur through the following interactions:

  • when you access and use our website;
  • when you complete purchase orders, registrations, requests or applications for our products or services (by phone, in person or electronically);
  • when you communicate with us directly (by email, telephone, direct mail or any other means);
  • during conversations with our team members;
  • when you interact with us during promotions, competitions, special events, photoshoots;
  • if you are a candidate for employment, when you complete forms in relation to the recruitment and selection process, for the purpose of assessment.

    When you create an account at Bunnies' Room the personal information we collect may include your:

    • Name
    • Delivery/Billing Address
    • Email Address
    • Telephone Number
    • Date of Birth
    • Gender

      The personal information we collect from you will be used in some or all of the following ways:

      • To deliver the products you have purchased
      • To update you on the delivery of the product and for customer support purposes
      • To provide you with relevant product information
      • To provide information regarding future promotions and discounts

      Log Data

      Like many site operators, we collect information that your browser sends whenever you visit bunniesroom.com. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

      Opting Out

      All marketing and promotional emails from Bunnies' Room contain an 'Unsubscribe' link at the end of the email, which is an easy one click, cost free process to opt out of receiving further messages of that type. Also, you can email support@bunniesroom.com with your request to opt out and we will manually remove your details from any future promotional lists.

      Cookies

      Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

      Security

      The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

      We do not store your credit card details; they are deleted after your purchase has been completed. Payment or debiting of your credit/debit card will be completed when you accept to complete the transaction at checkout.

      We take a firm stance against credit card fraud. If a transaction is flagged in our system, we reserve the right to conduct any and all security checks to ensure that the owner of the card authorizes the transaction. If the requested security check is not complied with, we reserve the right to dishonor, cancel, refund and report the transaction information with the relevant Fraud Prevention and Banking Authorities. The decision to do so is at our sole discretion.

      If you believe that your credit card details have been used against your knowledge or permission, please contact us as soon as possible and we will assist where we can in preventing any orders being shipped. We recommend that you also contact your bank and get a block on the card, to prevent any future transactions being placed fraudulently.

      Our website permits you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should immediately notify us of any unauthorized use of your password or account.

      Changes To This Privacy Policy

      Bunnies' Room may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.